Nerova Shipping Policy
We’re committed to getting your order to you as quickly and safely as possible. Below is everything you need to know about our shipping process:
1. Shipping Times
• Orders are typically processed within 1-2 business days.
• Delivery times depend on your location and the shipping method selected at checkout, with most orders arriving within 3-7 business days for domestic shipping.
• For international orders, shipping times vary by destination. Customs processing may add additional time.
2. Shipping Costs
• We offer free standard shipping on all orders over $100.
• Shipping fees for orders under $100 are calculated at checkout based on your location and selected shipping method.
3. Shipping Methods
• We offer a range of shipping options including standard, expedited, and overnight shipping (where available). You can select your preferred method at checkout.
4. Order Tracking
• Once your order is shipped, you’ll receive a tracking number via email to track your package. You can check your tracking status anytime.
5. Address Accuracy
• Please ensure that the shipping address provided at checkout is correct. We are not responsible for delays or errors due to incorrect or incomplete addresses.
6. International Shipping
• We currently ship to [list countries you ship to]. International shipping fees and delivery times will vary depending on your country.
• Customers are responsible for any customs fees or import duties that may apply.
7. Shipping Delays
• While we aim to fulfill all orders promptly, shipping delays may occur due to circumstances beyond our control (e.g., weather, postal service issues). We appreciate your understanding and will keep you updated on any significant delays.